Grievances and Redressal Cell - Overview


The College has a Grievance Redressal Cell to redress the grievances of its stakeholders. The Cell enables a student to express feelings by initiating and pursuing the grievance procedure in accordance with the rules and regulations of the College. 'Grievance Redressal Cell' enquires and analyses the nature and pattern of the grievances in a strictly confidential manner. Emphasis on procedural fairness has been given with a view to "the right to be heard and right to be treated without bias". The cell with faculty members headed by the coordinator                  

Dr R Shreedevi,Lecturer in Hindi.


  • The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the College.
  • Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
  • “Grievances” include the following complaints of the aggrieved students, namely: –
    1. Making admission contrary to merit determined in accordance with the declared admission policy of the institute;
    2. Irregularity in the admission process adopted by the institute;
    3. Refusing admission in accordance with the declared admission policy of the institute;
    4. Non publication of prospectus, as specified;
    5. Publishing any information in the prospectus, which is false or misleading, and not based on facts;
    6. Withhold or refuse to return any document in the form of certificates of degree, diploma or any other award or other document deposited with it by a person for the purpose of seeking admission in such institution, with a view to induce or compel such person to pay any fee or fees in respect of any course or program of study which such person does not intend to pursue;
    7. Demand of money in excess of that specified in the declared admission policy or approved by the competent authority to be charged by such institution;
    8. Breach of the policy for reservation in admission as may be applicable;
    9. Complaints, of alleged discrimination of students, from the Scheduled Castes, the Scheduled Tribes, Other Backward Classes, Women, Minority or Disabled categories;
    10. Non payment or delay in payment of scholarships to any student that such institution is committed, under the conditions imposed by University Grants Commission, or by any other authority;
    11. On provision of student amenities as may have been promised or required to be provided by the institution;
    12. Denial of quality education as promised at the time of admission or required to be provided;
    13. Non transparent or unfair evaluation practices.

                   2.5.2 - Mechanism to deal with internal examination related grievances is transparent, time- bound and efficient